Terms of Service

1. Acceptance of these Terms

These Terms of Service ("Terms") govern your access to and use of coparentingcoach.com (the "Site") and the coaching, ghostwriting, parent coordination, and educational services offered by High Conflict Resolutions, LLC ("HCR," "we," "us," or "our"). By using the Site or engaging our services, you agree to these Terms. If you do not agree, do not use the Site or our services.

2. Description of services

HCR provides coaching, communication ghostwriting (SAFE™), parent coordination, and educational programs (including the 6-Week High Conflict Co-Parenting Skills Intensive™) to parents navigating high-conflict co-parenting.

3. Not legal advice. No attorney-client relationship.

Michelle Mitchell, J.D., is a California-licensed attorney with more than 20 years of litigation experience, but she does not practice family law and does not provide legal advice through HCR. Our services are educational and coaching services. No attorney-client relationship is formed by using the Site, attending classes, or engaging us for coaching, ghostwriting, or parent coordination. For legal advice about your matter, consult an attorney licensed in your jurisdiction.

4. Not therapy or mental health treatment

HCR does not provide psychotherapy, mental health diagnosis, or counseling. Our coaches are not licensed mental health professionals. If you need mental health support, consult a licensed therapist or other qualified provider. If you are in crisis, call 988 or go to your nearest emergency room.

5. Eligibility

You must be at least 18 years old to use the Site or engage our services.

6. Engagement, fees, and refunds

Specific fees, scope, scheduling, and refund terms for paid engagements (including the 6-Week High Conflict Co-Parenting Skills Intensive™) are described in your engagement letter, course confirmation, or invoice. Payment is processed by Square. Unless your engagement letter or course confirmation states otherwise, fees are nonrefundable once a cohort begins or services are rendered.

7. Court-ordered education

HCR's classes are offered on the court-approved provider list for participating California Superior Courts. Whether a specific court accepts a certificate of completion is up to that court. If completion is being ordered, confirm acceptance with your attorney or the court before enrolling. HCR does not guarantee that any particular court will accept any certificate or program.

8. Confidentiality

We treat what you share with us as confidential and do not disclose it except with your consent, to operate our business (for example, with the service providers identified in our Privacy Policy), or as required by law. Confidentiality is not legal privilege. Coaching communications are not subject to attorney-client privilege and may be discoverable in litigation. If privilege is important to your situation, work with your attorney.

9. Intellectual property

The Site, materials, and content (including the 4-Move Change Model™, SAFE™ Communications & Ghostwriting Program, ROOTS™, the 6-Week High Conflict Co-Parenting Skills Intensive™, and other HCR-named frameworks) are owned by HCR or its licensors. You may not copy, distribute, or create derivative works without written permission. References to third-party trademarks, including BIFF® and New Ways for Families® by High Conflict Institute, and the High Conflict Diversion Program™ by Brook Olsen, remain the property of their respective owners.

10. User communications and testimonials

Communications you send us, including testimonials and feedback, may be used by HCR for marketing or educational purposes in de-identified form unless you tell us otherwise in writing.

11. Disclaimers

The Site and services are provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Outcomes vary; we do not guarantee particular results in your custody matter, your co-parenting relationship, or any court proceeding.

12. Limitation of liability

To the maximum extent permitted by law, HCR and its members, employees, and contractors will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the Site or services. Our total liability for direct damages will not exceed the fees you paid us in the twelve months preceding the claim.

13. Indemnification

You agree to indemnify and hold HCR harmless from claims arising out of your use of the Site or services or your breach of these Terms.

14. Third-party services

The Site links to third-party services (including Square, Calendly, the High Conflict Diversion Program with Brook Olsen, and others). We are not responsible for those services. Your use of them is governed by their terms.

15. Termination

We may suspend or terminate access to the Site or our services at any time if you misuse them, breach these Terms, or for any other reason permitted by law.

16. Governing law and venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute will be brought in the state or federal courts located in San Diego County, California, except as provided in Section 17.

17. Dispute resolution

Before filing any claim, the parties will attempt to resolve any dispute through good-faith informal discussion for at least 30 days. If unresolved, any dispute arising out of or relating to these Terms or our services will be resolved by binding arbitration in San Diego, California, administered by JAMS under its applicable rules. Each party will bear its own fees unless the arbitrator decides otherwise.

18. Changes

We may update these Terms. Material changes will be reflected by a new "Last updated" date. Continued use of the Site or our services after changes means you accept the updated Terms.

19. Contact

High Conflict Resolutions, LLC
6161 El Cajon Blvd, Suite B-121
San Diego, CA 92115
[email protected]
(858) 229-6403